My TNB
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TNB Customer service

Our customer service department is the central contact point for our customers concerning orders placed with TNB. They make sure everything has been arranged and everybody has been informed from order intake till loading. This means keeping in contact with the customers themselves, making sure production is done on time and providing loading information. 

 

The customer service department is an enthusiastic team, making sure our respected customers are taken care of. A lot of documentation is needed in connection with ordering and exporting products. Our customer service knows what documentation is needed and can provide the following documents: 

  • Technical and safety datasheets
  • Certificates of analysis
  • Export declarations
  • Packing lists
  • CMR, MLDRs
  • Certificates of origin
  • Custom made reports

 

 

 

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